💼 Business Studies · AS 90847 · 2.5

Motivation theory in a business (internal)

Internal 3 credits Maslow Herzberg Intrinsic Extrinsic Retention Māori business concepts

AS 90847, 3 credits. The internal investigates how motivation theory applies in a real business: evidence of a real practice, the theory that explains it, and — at the top grade — a JUSTIFIED link built from a RANGE of sources.

Reference sheet →

1 Reading the notation

Explaining the relationship is required from Achieved — justifying it, from a range of sources, is what Excellence adds.

📖 Terms the schedule grades you on

4 terms
Investigate (Achieved)
Collect evidence, explain the relationship between practice and theory, state a Māori concept where relevant.
In-depth (Merit)
In-depth evidence, fully explain the relationship, include a Māori concept to support explanations.
Comprehensive (Excellence)
Evidence from a range of sources, justify the link, integrate a Māori concept to fully support explanations.
Motivation practice
The actual business practice(s) used to motivate staff — distinct from the theory used to explain it.

2 Maslow and Herzberg

The two frameworks almost every report leans on — and what each one predicts.

The usable conclusions from each theory

  • Maslow: an unmet lower need blocks a higher-level reward from working.
  • Herzberg: hygiene factors stop complaints; motivators create genuine satisfaction.
  • Intrinsic vs extrinsic: extrinsic rewards act fast and fade; intrinsic motivation is slower but more durable.

3 Motivators in practice, and measuring them

Financial and non-financial motivators, and how you would know if one worked. ✕

A recommendation with no measure attached

"Introduce more recognition" is not testable. Pair every recommendation with what you would actually track — turnover, absence, an engagement score — so the claim that it worked can be checked, not just asserted.

4 Evidence, sources, and the Māori business concept

Range of sources and a genuinely connected Māori concept are what separate Excellence from Merit.
GradeEvidence requirementMāori concept requirement
AchievedEvidence relevant to the practiceSTATED where relevant
MeritIN-DEPTH evidenceINCLUDED, to support explanations
ExcellenceIn-depth evidence from a RANGE OF SOURCESINTEGRATED, to fully support explanations

Practice

Recall it first, then use it — testing yourself builds the memory, where rereading the notes above only feels easier.

Recall and application shuffled together — you have to work out what each item wants before you can answer it, which is the part the exam actually tests. Both kinds feed the same spacing schedule, so anything you miss comes back sooner.

Say the answer out loud before flipping — that attempt is where the learning happens, even when you get it wrong.

Exam-style only. Instant feedback, shuffled each attempt, best score saved on this device.

Past exams & resources

NZQA 90847 assessment resources Internal — check the current standard and exemplars